Tuesday, November 18, 2008
The Redwood City office of the California Department of Motor Vehicles, located at 300 Brewster Avenue, will be closed for two months starting at noon on November 6, 2008, for renovations that include the modernization of public facilities with new modular furniture, new flooring, the installation of new computer cabling and much more. The easiest way to accommodate this project is to close the office completely for the duration of the repairs. The office is scheduled to reopen for business at 8 a.m. on Monday, January 12, 2009.
DMV officials say the 35-year old office has not had any substantial renovations since it opened in 1973. The Redwood City facility is one of several offices that have been slated for maintenance, repairs and/or renovation work during fiscal year 2008-2009. DMV usually closes about a dozen offices each year for varying lengths of time to make infrastructure improvements or for equipment installation.
The Redwood City office employs 31 employees who handle more than 250,000 transactions each year. During the renovation, most technicians will be loaned to nearby DMV offices to help handle customers diverted as a result of the office closure. DMV officials say they will carefully monitor customer flow to the surrounding offices and move technicians as needed to provide the best customer service possible during the brief renovation process.
During the closure, Redwood City customers will be directed to neighboring offices in:
* San Mateo, 425 North Amphlett Blvd;
* Santa Clara, 3665 Flora Vista Ave; and
* Daly City, 1500 Sullivan Avenue
In a continuing effort to shorten lines and wait times, the DMV wants customers to understand there are a number of service options currently available to them, which if properly utilized, can dramatically reduce the number of transactions handled in any field office on a face-to-face basis--and results in shorter lines and wait times.
DMV officials say the 35-year old office has not had any substantial renovations since it opened in 1973. The Redwood City facility is one of several offices that have been slated for maintenance, repairs and/or renovation work during fiscal year 2008-2009. DMV usually closes about a dozen offices each year for varying lengths of time to make infrastructure improvements or for equipment installation.
The Redwood City office employs 31 employees who handle more than 250,000 transactions each year. During the renovation, most technicians will be loaned to nearby DMV offices to help handle customers diverted as a result of the office closure. DMV officials say they will carefully monitor customer flow to the surrounding offices and move technicians as needed to provide the best customer service possible during the brief renovation process.
During the closure, Redwood City customers will be directed to neighboring offices in:
* San Mateo, 425 North Amphlett Blvd;
* Santa Clara, 3665 Flora Vista Ave; and
* Daly City, 1500 Sullivan Avenue
In a continuing effort to shorten lines and wait times, the DMV wants customers to understand there are a number of service options currently available to them, which if properly utilized, can dramatically reduce the number of transactions handled in any field office on a face-to-face basis--and results in shorter lines and wait times.
posted bykanth
@ 7:07 PM
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